Fixed Support Bot<\/title>\n <style>\n :root { --primary-color: #2c3e50; --accent-color: #d35400; }\n body { font-family: 'Segoe UI', Arial, sans-serif; margin: 0; }\n\n #chat-launcher {\n width: 60px; height: 60px; background: var(--primary-color);\n position: fixed; bottom: 20px; right: 20px; border-radius: 50%;\n cursor: pointer; box-shadow: 0 4px 15px rgba(0,0,0,0.3);\n display: flex; align-items: center; justify-content: center;\n color: white; font-size: 26px; z-index: 10000;\n }\n\n #chat-container {\n width: 350px; height: 500px; background: #fff;\n position: fixed; bottom: 90px; right: 20px;\n border-radius: 15px; box-shadow: 0 10px 40px rgba(0,0,0,0.2);\n display: none; flex-direction: column; overflow: hidden; z-index: 10000;\n border: 1px solid #eee;\n }\n\n #chat-header { background: var(--primary-color); color: white; padding: 15px; display: flex; align-items: center; justify-content: space-between; }\n #chat-window { flex: 1; padding: 20px; overflow-y: auto; display: flex; flex-direction: column; gap: 12px; background: #f9f9f9; }\n \n .msg { max-width: 85%; padding: 12px; border-radius: 12px; font-size: 14px; line-height: 1.4; }\n .bot { background: #fff; border: 1px solid #ddd; align-self: flex-start; color: #333; }\n .user { background: var(--primary-color); color: white; align-self: flex-end; }\n\n #options-area { padding: 15px; background: #fff; border-top: 1px solid #eee; }\n \n .action-btn { \n display: block; width: 100%; padding: 12px; margin-bottom: 8px;\n border-radius: 8px; border: 1px solid #ddd; background: #fff;\n cursor: pointer; font-size: 14px; font-weight: 600; text-align: center;\n text-decoration: none; color: #333; transition: 0.2s;\n }\n .action-btn:hover { background: #f1f1f1; }\n .email-now { background: var(--accent-color); color: white; border: none; }\n .email-now:hover { background: #bf4d00; color: white; }\n <\/style>\n<\/head>\n<body>\n\n<div id=\"chat-launcher\" onclick=\"toggleChat()\">\u2709<\/div>\n\n<div id=\"chat-container\">\n <div id=\"chat-header\">\n <div style=\"display:flex; align-items:center; gap:10px;\">\n <div id=\"status-icon\" style=\"width:10px; height:10px; background:#2ecc71; border-radius:50%;\"><\/div>\n <span id=\"header-name\" style=\"font-weight:bold;\">Customer Support<\/span>\n <\/div>\n <span onclick=\"toggleChat()\" style=\"cursor:pointer; font-size:24px;\">×<\/span>\n <\/div>\n <div id=\"chat-window\">\n <\/div>\n <div id=\"options-area\">\n <\/div>\n<\/div>\n\n<script>\n \/\/ 1. DATA: The Workers\n const staff = {\n 1: { name: \"Sarah\", text: \"Hi! I'm Sarah. I'm here to help you with your order or any questions about our shop!\" },\n 2: { name: \"James\", text: \"James here. I'm available to answer your questions and get your order moving.\" },\n 3: { name: \"James\", text: \"James again. What do you need help with today?\" },\n 4: { name: \"James\", text: \"I'm James. I'll help you get this sorted out quickly.\" },\n 5: { name: \"James\", text: \"James here. Let's get your inquiries handled before the weekend.\" },\n 6: { name: \"James\", text: \"Happy Saturday! I'm James. I'm here until noon to help you out.\" }\n };\n\n function toggleChat() {\n const chat = document.getElementById('chat-container');\n if (chat.style.display === 'flex') {\n chat.style.display = 'none';\n } else {\n chat.style.display = 'flex';\n loadBot();\n }\n }\n\n function loadBot() {\n const win = document.getElementById('chat-window');\n const opt = document.getElementById('options-area');\n const headName = document.getElementById('header-name');\n const dot = document.getElementById('status-icon');\n\n \/\/ Get Time in CST\n const now = new Date();\n const cst = new Date(now.toLocaleString(\"en-US\", {timeZone: \"America\/Chicago\"}));\n const day = cst.getDay(); \/\/ 0=Sun, 1=Mon...\n const hour = cst.getHours();\n const minute = cst.getMinutes();\n const time = hour + (minute \/ 60);\n\n \/\/ Determine if OPEN\n let isOpen = false;\n if (day >= 1 && day <= 5 && time >= 8 && time < 17) isOpen = true; \/\/ Mon-Fri 8-5\n if (day === 6 && time >= 8 && time < 12) isOpen = true; \/\/ Sat 8-12\n\n if (isOpen && staff[day]) {\n \/\/ WORKER IS ON DUTY\n const worker = staff[day];\n headName.innerText = worker.name;\n dot.style.background = \"#2ecc71\"; \/\/ Green\n win.innerHTML = `<div class=\"msg bot\">${worker.text}<\/div>`;\n opt.innerHTML = `\n <button class=\"action-btn\" onclick=\"sendEmail('General Inquiry')\">Ask a Question<\/button>\n <button class=\"action-btn\" onclick=\"sendEmail('Furniture Quote')\">Furniture Inquiry<\/button>\n `;\n } else {\n \/\/ SHOP IS CLOSED\n headName.innerText = \"Office Closed\";\n dot.style.background = \"#e74c3c\"; \/\/ Red\n win.innerHTML = `\n <div class=\"msg bot\">Thanks for visiting! We are currently away from the shop.<\/div>\n <div class=\"msg bot\"><strong>Our Hours (CST):<\/strong><br>Mon - Fri: 8:00 AM - 5:00 PM<br>Sat: 8:00 AM - 12:00 PM<br>Sun: Closed<\/div>\n <div class=\"msg bot\">You can still send us an email and we'll get back to you ASAP!<\/div>\n `;\n opt.innerHTML = `<a href=\"mailto:Fearlessmedia4u@gmail.com?subject=After Hours Inquiry\" class=\"action-btn email-now\">Send Email Now<\/a>`;\n }\n }\n\n function sendEmail(type) {\n const workerName = document.getElementById('header-name').innerText;\n window.location.href = `mailto:Fearlessmedia4u@gmail.com?subject=${type}&body=Hi ${workerName}, I have a question regarding...`;\n }\n<\/script>\n\n<\/body>\n<\/html>\n\n\n\n<p><strong>Returns & Shipping Policy<\/strong><\/p>\n\n\n\n<p>Thank you for supporting artisanal craftsmanship. We take great pride in our work and want to ensure you are completely satisfied with your purchase. Please review our policies regarding home decor, pet keepsakes, and furniture below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Return Window & Eligibility<\/strong><\/h3>\n\n\n\n<p>Our standard return policy lasts <strong>30 days<\/strong>. If 30 days have passed since your purchase, we unfortunately cannot offer a refund or exchange.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Eligible Items:<\/strong> Home decor and pet keepsakes are eligible for return.<\/li>\n\n\n\n<li><strong>Condition:<\/strong> To be eligible, your item must be unused, in the same condition that you received it, and in its original packaging.<\/li>\n\n\n\n<li><strong>Proof of Purchase:<\/strong> A receipt or proof of purchase is required to complete any return.<\/li>\n\n\n\n<li><strong>Non-Returnable Items:<\/strong> Gift cards, downloadable products, and items on sale are considered <strong>final sale<\/strong> and cannot be refunded.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Furniture Logistics (Pick-Up & Delivery)<\/strong><\/h3>\n\n\n\n<p>Due to the size and unique nature of our refurbished furniture, the following terms apply:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Local Pick-Up:<\/strong> All furniture pieces are available for <strong>local pick-up only<\/strong>.<\/li>\n\n\n\n<li><strong>Delivery:<\/strong> Local delivery may be available for an additional fee. Please contact us prior to purchase to discuss delivery quotes and scheduling.<\/li>\n\n\n\n<li><strong>Final Sale:<\/strong> Because furniture is inspected in person at the time of pick-up or delivery, all furniture sales are final.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Refunds<\/strong><\/h3>\n\n\n\n<p>Once your return is received and inspected, we will send you an email notification. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Processing:<\/strong> If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a standard billing cycle.<\/li>\n\n\n\n<li><strong>Partial Refunds:<\/strong> In certain situations, only partial refunds may be granted (e.g., items not in original condition, damaged, or missing parts for reasons not due to our error).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Exchanges<\/strong><\/h3>\n\n\n\n<p>We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same product, please contact us at the email address below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Shipping Your Return<\/strong><\/h3>\n\n\n\n<p>To return your product, please contact us for the appropriate shipping address.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Costs:<\/strong> You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.<\/li>\n\n\n\n<li><strong>Protection:<\/strong> If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Need Help?<\/strong><\/h3>\n\n\n\n<p>For all questions related to refunds, returns, or to schedule a furniture pick-up, please contact us at:<\/p>\n\n\n\n<p><strong>Email:<\/strong> Fearlessmedia4u@gmail.comds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview Fixed Support Bot \u2709 Customer Support × Returns & Shipping Policy Thank you for supporting artisanal craftsmanship. We take great pride in our work and want to ensure you are completely satisfied with your purchase. Please review our policies regarding home decor, pet keepsakes, and furniture below. 1. Return Window & Eligibility Our standard […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-59","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/foundbymk.shop\/index.php?rest_route=\/wp\/v2\/pages\/59","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/foundbymk.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/foundbymk.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/foundbymk.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/foundbymk.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=59"}],"version-history":[{"count":5,"href":"https:\/\/foundbymk.shop\/index.php?rest_route=\/wp\/v2\/pages\/59\/revisions"}],"predecessor-version":[{"id":119,"href":"https:\/\/foundbymk.shop\/index.php?rest_route=\/wp\/v2\/pages\/59\/revisions\/119"}],"wp:attachment":[{"href":"https:\/\/foundbymk.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=59"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}

{"id":59,"date":"2026-04-30T18:29:17","date_gmt":"2026-04-30T18:29:17","guid":{"rendered":"https:\/\/foundbymk.shop\/?page_id=59"},"modified":"2026-05-03T15:24:38","modified_gmt":"2026-05-03T15:24:38","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/foundbymk.shop\/?page_id=59","title":{"rendered":"Customer Service Portal"},"content":{"rendered":"\n

Overview<\/h2>\n\n\n\n\n\n\n \n \n Fixed Support Bot<\/title>\n <style>\n :root { --primary-color: #2c3e50; --accent-color: #d35400; }\n body { font-family: 'Segoe UI', Arial, sans-serif; margin: 0; }\n\n #chat-launcher {\n width: 60px; height: 60px; background: var(--primary-color);\n position: fixed; bottom: 20px; right: 20px; border-radius: 50%;\n cursor: pointer; box-shadow: 0 4px 15px rgba(0,0,0,0.3);\n display: flex; align-items: center; justify-content: center;\n color: white; font-size: 26px; z-index: 10000;\n }\n\n #chat-container {\n width: 350px; height: 500px; background: #fff;\n position: fixed; bottom: 90px; right: 20px;\n border-radius: 15px; box-shadow: 0 10px 40px rgba(0,0,0,0.2);\n display: none; flex-direction: column; overflow: hidden; z-index: 10000;\n border: 1px solid #eee;\n }\n\n #chat-header { background: var(--primary-color); color: white; padding: 15px; display: flex; align-items: center; justify-content: space-between; }\n #chat-window { flex: 1; padding: 20px; overflow-y: auto; display: flex; flex-direction: column; gap: 12px; background: #f9f9f9; }\n \n .msg { max-width: 85%; padding: 12px; border-radius: 12px; font-size: 14px; line-height: 1.4; }\n .bot { background: #fff; border: 1px solid #ddd; align-self: flex-start; color: #333; }\n .user { background: var(--primary-color); color: white; align-self: flex-end; }\n\n #options-area { padding: 15px; background: #fff; border-top: 1px solid #eee; }\n \n .action-btn { \n display: block; width: 100%; padding: 12px; margin-bottom: 8px;\n border-radius: 8px; border: 1px solid #ddd; background: #fff;\n cursor: pointer; font-size: 14px; font-weight: 600; text-align: center;\n text-decoration: none; color: #333; transition: 0.2s;\n }\n .action-btn:hover { background: #f1f1f1; }\n .email-now { background: var(--accent-color); color: white; border: none; }\n .email-now:hover { background: #bf4d00; color: white; }\n <\/style>\n<\/head>\n<body>\n\n<div id=\"chat-launcher\" onclick=\"toggleChat()\">\u2709<\/div>\n\n<div id=\"chat-container\">\n <div id=\"chat-header\">\n <div style=\"display:flex; align-items:center; gap:10px;\">\n <div id=\"status-icon\" style=\"width:10px; height:10px; background:#2ecc71; border-radius:50%;\"><\/div>\n <span id=\"header-name\" style=\"font-weight:bold;\">Customer Support<\/span>\n <\/div>\n <span onclick=\"toggleChat()\" style=\"cursor:pointer; font-size:24px;\">×<\/span>\n <\/div>\n <div id=\"chat-window\">\n <\/div>\n <div id=\"options-area\">\n <\/div>\n<\/div>\n\n<script>\n \/\/ 1. DATA: The Workers\n const staff = {\n 1: { name: \"Sarah\", text: \"Hi! I'm Sarah. I'm here to help you with your order or any questions about our shop!\" },\n 2: { name: \"James\", text: \"James here. I'm available to answer your questions and get your order moving.\" },\n 3: { name: \"James\", text: \"James again. What do you need help with today?\" },\n 4: { name: \"James\", text: \"I'm James. I'll help you get this sorted out quickly.\" },\n 5: { name: \"James\", text: \"James here. Let's get your inquiries handled before the weekend.\" },\n 6: { name: \"James\", text: \"Happy Saturday! I'm James. I'm here until noon to help you out.\" }\n };\n\n function toggleChat() {\n const chat = document.getElementById('chat-container');\n if (chat.style.display === 'flex') {\n chat.style.display = 'none';\n } else {\n chat.style.display = 'flex';\n loadBot();\n }\n }\n\n function loadBot() {\n const win = document.getElementById('chat-window');\n const opt = document.getElementById('options-area');\n const headName = document.getElementById('header-name');\n const dot = document.getElementById('status-icon');\n\n \/\/ Get Time in CST\n const now = new Date();\n const cst = new Date(now.toLocaleString(\"en-US\", {timeZone: \"America\/Chicago\"}));\n const day = cst.getDay(); \/\/ 0=Sun, 1=Mon...\n const hour = cst.getHours();\n const minute = cst.getMinutes();\n const time = hour + (minute \/ 60);\n\n \/\/ Determine if OPEN\n let isOpen = false;\n if (day >= 1 && day <= 5 && time >= 8 && time < 17) isOpen = true; \/\/ Mon-Fri 8-5\n if (day === 6 && time >= 8 && time < 12) isOpen = true; \/\/ Sat 8-12\n\n if (isOpen && staff[day]) {\n \/\/ WORKER IS ON DUTY\n const worker = staff[day];\n headName.innerText = worker.name;\n dot.style.background = \"#2ecc71\"; \/\/ Green\n win.innerHTML = `<div class=\"msg bot\">${worker.text}<\/div>`;\n opt.innerHTML = `\n <button class=\"action-btn\" onclick=\"sendEmail('General Inquiry')\">Ask a Question<\/button>\n <button class=\"action-btn\" onclick=\"sendEmail('Furniture Quote')\">Furniture Inquiry<\/button>\n `;\n } else {\n \/\/ SHOP IS CLOSED\n headName.innerText = \"Office Closed\";\n dot.style.background = \"#e74c3c\"; \/\/ Red\n win.innerHTML = `\n <div class=\"msg bot\">Thanks for visiting! We are currently away from the shop.<\/div>\n <div class=\"msg bot\"><strong>Our Hours (CST):<\/strong><br>Mon - Fri: 8:00 AM - 5:00 PM<br>Sat: 8:00 AM - 12:00 PM<br>Sun: Closed<\/div>\n <div class=\"msg bot\">You can still send us an email and we'll get back to you ASAP!<\/div>\n `;\n opt.innerHTML = `<a href=\"mailto:Fearlessmedia4u@gmail.com?subject=After Hours Inquiry\" class=\"action-btn email-now\">Send Email Now<\/a>`;\n }\n }\n\n function sendEmail(type) {\n const workerName = document.getElementById('header-name').innerText;\n window.location.href = `mailto:Fearlessmedia4u@gmail.com?subject=${type}&body=Hi ${workerName}, I have a question regarding...`;\n }\n<\/script>\n\n<\/body>\n<\/html>\n\n\n\n<p><strong>Returns & Shipping Policy<\/strong><\/p>\n\n\n\n<p>Thank you for supporting artisanal craftsmanship. We take great pride in our work and want to ensure you are completely satisfied with your purchase. Please review our policies regarding home decor, pet keepsakes, and furniture below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Return Window & Eligibility<\/strong><\/h3>\n\n\n\n<p>Our standard return policy lasts <strong>30 days<\/strong>. If 30 days have passed since your purchase, we unfortunately cannot offer a refund or exchange.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Eligible Items:<\/strong> Home decor and pet keepsakes are eligible for return.<\/li>\n\n\n\n<li><strong>Condition:<\/strong> To be eligible, your item must be unused, in the same condition that you received it, and in its original packaging.<\/li>\n\n\n\n<li><strong>Proof of Purchase:<\/strong> A receipt or proof of purchase is required to complete any return.<\/li>\n\n\n\n<li><strong>Non-Returnable Items:<\/strong> Gift cards, downloadable products, and items on sale are considered <strong>final sale<\/strong> and cannot be refunded.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Furniture Logistics (Pick-Up & Delivery)<\/strong><\/h3>\n\n\n\n<p>Due to the size and unique nature of our refurbished furniture, the following terms apply:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Local Pick-Up:<\/strong> All furniture pieces are available for <strong>local pick-up only<\/strong>.<\/li>\n\n\n\n<li><strong>Delivery:<\/strong> Local delivery may be available for an additional fee. Please contact us prior to purchase to discuss delivery quotes and scheduling.<\/li>\n\n\n\n<li><strong>Final Sale:<\/strong> Because furniture is inspected in person at the time of pick-up or delivery, all furniture sales are final.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Refunds<\/strong><\/h3>\n\n\n\n<p>Once your return is received and inspected, we will send you an email notification. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Processing:<\/strong> If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within a standard billing cycle.<\/li>\n\n\n\n<li><strong>Partial Refunds:<\/strong> In certain situations, only partial refunds may be granted (e.g., items not in original condition, damaged, or missing parts for reasons not due to our error).<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Exchanges<\/strong><\/h3>\n\n\n\n<p>We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same product, please contact us at the email address below.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Shipping Your Return<\/strong><\/h3>\n\n\n\n<p>To return your product, please contact us for the appropriate shipping address.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Costs:<\/strong> You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.<\/li>\n\n\n\n<li><strong>Protection:<\/strong> If you are shipping an item over $75, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Need Help?<\/strong><\/h3>\n\n\n\n<p>For all questions related to refunds, returns, or to schedule a furniture pick-up, please contact us at:<\/p>\n\n\n\n<p><strong>Email:<\/strong> Fearlessmedia4u@gmail.comds and returns.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview Fixed Support Bot \u2709 Customer Support × Returns & Shipping Policy Thank you for supporting artisanal craftsmanship. We take great pride in our work and want to ensure you are completely satisfied with your purchase. Please review our policies regarding home decor, pet keepsakes, and furniture below. 1. Return Window & Eligibility Our standard […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-59","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/foundbymk.shop\/index.php?rest_route=\/wp\/v2\/pages\/59","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/foundbymk.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/foundbymk.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/foundbymk.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/foundbymk.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=59"}],"version-history":[{"count":5,"href":"https:\/\/foundbymk.shop\/index.php?rest_route=\/wp\/v2\/pages\/59\/revisions"}],"predecessor-version":[{"id":119,"href":"https:\/\/foundbymk.shop\/index.php?rest_route=\/wp\/v2\/pages\/59\/revisions\/119"}],"wp:attachment":[{"href":"https:\/\/foundbymk.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=59"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}