Real humans in Kankakee, IL. Fastest answer is our M&K Concierge.
Due to nature of Restoration Butter, returns must be initiated within 5 days of delivery. Must be unused, unopened, in original packaging. Gift cards, downloads & sale items are final sale.
Inspected on arrival. Email notification for approval/rejection. If approved, credit to original payment within standard billing cycle. Partial refunds if not in original condition.
We only replace items if defective or damaged upon arrival. Contact us to exchange your M&K Restoration Butter for same product.
Contact us first for return address. You pay return shipping (non-refundable). Use trackable service + insurance. We cannot guarantee receipt without tracking.
5 days from delivery. Due to the natural, handmade nature and hygiene, we cannot accept opened or used butter.
Unused, unopened, in original packaging, same condition as received. We inspect all returns.
Gift cards, downloadable products, and sale items are final sale and non-returnable.
Once inspected, we email approval/rejection. Approved refunds credit to original payment method within a standard billing cycle. Partial refunds may apply if item is damaged or not in original condition.
Only if defective or damaged on arrival. Contact us and we’ll replace the same product.
You are responsible for return shipping costs. Shipping costs are non-refundable. Please use a trackable service with insurance and contact us first for the return address.
Yes. The K in M&K stands for Kids & Pets. We formulate to be safe for the most vulnerable family members. Non-toxic is our standard.
Fastest: M&K Concierge chat. Email: info@foundbymk.shop – include your order number in subject for fastest service. Handcrafted in Kankakee, IL.
Thank you for supporting artisanal craftsmanship. We take great pride in our Restoration Butter.